:root{--primary:#4361ee;--primary-dark:#3f37c9;--sidebar:#111827;--sidebar-line:#293244;--bg:#f4f6f9;--panel:#fff;--text:#252b36;--muted:#6b7280;--border:#e5e7eb;--green:#16a34a;--orange:#d97706;--red:#dc2626;--purple:#7c3aed;font-family:"Segoe UI","Microsoft YaHei",Arial,sans-serif;color:var(--text);background:var(--bg)}
*{box-sizing:border-box}body{margin:0;background:var(--bg)}button,input,select{font:inherit}.hidden{display:none!important}.muted{color:var(--muted);font-size:12px}.empty-row{text-align:center;color:var(--muted);padding:35px}
#toast{position:fixed;z-index:100;right:24px;top:20px;background:#18202f;color:#fff;padding:12px 18px;border-radius:6px;box-shadow:0 8px 24px #0003;transform:translateY(-90px);transition:.22s;font-size:14px}#toast.show{transform:translateY(0)}

.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#111827 0 50%,#f4f6f9 50%)}.login-panel{width:420px;background:#fff;border-radius:10px;padding:38px 42px;box-shadow:0 18px 60px #0f172a3a}.login-brand{display:flex;align-items:center;gap:10px;color:var(--primary);font-size:20px;font-weight:700;margin-bottom:28px}.login-brand i{width:38px;height:38px;background:#eef2ff;border-radius:7px;display:grid;place-items:center}.login-panel h1{font-size:26px;margin:0 0 8px}.login-panel>p{margin:0 0 28px;color:var(--muted);font-size:14px}.login-panel label{display:block;font-size:13px;font-weight:600;color:#4b5563;margin:0 0 17px}.input-icon{height:44px;border:1px solid #d8dde7;border-radius:5px;display:flex;align-items:center;margin-top:7px}.input-icon:focus-within{border-color:var(--primary);box-shadow:0 0 0 3px #4361ee18}.input-icon i{width:42px;text-align:center;color:#9ca3af}.input-icon input{flex:1;height:100%;border:0;outline:0;padding:0 12px 0 0}.login-footer{text-align:center;color:#9ca3af;font-size:12px;margin-top:25px}

.app-shell{min-height:100vh;display:grid;grid-template-columns:240px minmax(0,1fr)}.sidebar{height:100vh;position:sticky;top:0;background:var(--sidebar);color:#fff;display:flex;flex-direction:column;z-index:30}.sidebar-brand{height:72px;padding:0 22px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--sidebar-line)}.brand-icon{width:38px;height:38px;border-radius:7px;background:var(--primary);display:grid;place-items:center;font-size:17px}.sidebar-brand strong{display:block;font-size:17px}.sidebar-brand span{display:block;color:#8f9bb0;font-size:11px;margin-top:2px}.sidebar-menu{padding:18px 12px;flex:1;overflow-y:auto}.menu-label{padding:13px 12px 8px;color:#697489;font-size:11px;font-weight:700;letter-spacing:.08em}.nav-item{width:100%;height:45px;display:flex;align-items:center;gap:13px;border:0;border-radius:5px;background:transparent;color:#c9d0dc;padding:0 13px;margin:3px 0;cursor:pointer;text-align:left;font-size:14px;transition:.15s}.nav-item i{width:18px;text-align:center;color:#818ba0}.nav-item:hover{background:#1e293b;color:#fff}.nav-item.active{background:var(--primary);color:#fff}.nav-item.active i{color:#fff}.sidebar-footer{margin:0 16px 18px;padding:14px;border:1px solid var(--sidebar-line);border-radius:6px;display:flex;gap:10px;align-items:center}.online-dot{width:9px;height:9px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 4px #22c55e1f}.sidebar-footer strong,.sidebar-footer small{display:block}.sidebar-footer strong{font-size:12px}.sidebar-footer small{color:#778298;font-size:10px;margin-top:3px}

.workspace{min-width:0}.topbar{height:72px;background:#fff;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 28px;position:sticky;top:0;z-index:20}.topbar-left{display:flex;align-items:center;gap:14px}.topbar-left h2{font-size:17px;margin:0}.topbar-left p{font-size:11px;color:var(--muted);margin:4px 0 0}.topbar-right{display:flex;align-items:center;gap:13px}.top-search{height:38px;width:260px;border:1px solid var(--border);background:#f8fafc;border-radius:5px;display:flex;align-items:center;padding:0 12px}.top-search i{font-size:13px;color:#9ca3af}.top-search input{min-width:0;flex:1;border:0;background:transparent;outline:0;padding-left:9px;font-size:13px}.user-badge{display:flex;align-items:center;gap:9px;padding-left:4px}.user-badge>span{width:34px;height:34px;border-radius:50%;background:#e0e7ff;color:var(--primary);display:grid;place-items:center;font-size:13px;font-weight:700}.user-badge strong,.user-badge small{display:block}.user-badge strong{font-size:13px}.user-badge small{color:var(--muted);font-size:10px;margin-top:2px}.icon-button{width:38px;height:38px;border:0;background:#f4f6f9;color:#667085;border-radius:5px;cursor:pointer}.icon-button:hover{background:#e9edf3;color:var(--primary)}.mobile-only{display:none}

.content{padding:27px 30px 45px}.page{display:none}.page.active{display:block}.page-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}.page-heading h1{font-size:22px;margin:0 0 5px}.page-heading p{font-size:13px;color:var(--muted);margin:0}.btn{height:38px;border:0;border-radius:5px;padding:0 15px;display:inline-flex;align-items:center;justify-content:center;gap:8px;cursor:pointer;text-decoration:none;font-size:13px;font-weight:600;transition:.15s}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-dark)}.btn-light{background:#fff;color:#4b5563;border:1px solid var(--border)}.btn-light:hover{border-color:#b8c0cc;color:var(--primary)}.btn-block{width:100%}.download-button{white-space:nowrap}

.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;margin-bottom:22px}.stat-card{background:#fff;border:1px solid var(--border);border-radius:7px;padding:20px;display:flex;justify-content:space-between;align-items:center;box-shadow:0 2px 5px #11182708}.stat-card span,.stat-card small,.stat-card strong{display:block}.stat-card span{color:var(--muted);font-size:13px}.stat-card strong{font-size:27px;margin:7px 0 5px}.stat-card small{color:#9ca3af;font-size:11px}.stat-icon{width:48px;height:48px;border-radius:7px;display:grid;place-items:center;font-size:20px}.stat-icon.blue,.panel-icon{background:#e0e7ff;color:#4f46e5}.stat-icon.green{background:#dcfce7;color:#16a34a}.stat-icon.orange{background:#fff1d6;color:#d97706}.stat-icon.purple,.panel-icon.purple{background:#ede9fe;color:#7c3aed}.panel{background:#fff;border:1px solid var(--border);border-radius:7px;box-shadow:0 2px 5px #11182708}.dashboard-grid{display:grid;grid-template-columns:1.25fr .75fr;gap:20px}.panel-heading{min-height:68px;padding:18px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.panel-heading h3{font-size:15px;margin:0 0 4px}.panel-heading p{font-size:11px;color:var(--muted);margin:0}.panel-icon{width:38px;height:38px;border-radius:6px;display:grid;place-items:center}.quick-actions{padding:8px 18px 15px}.quick-actions button{width:100%;border:0;background:#fff;border-bottom:1px solid #eef0f3;padding:15px 5px;display:grid;grid-template-columns:34px 1fr 18px;align-items:center;gap:12px;text-align:left;cursor:pointer}.quick-actions button:last-child{border-bottom:0}.quick-actions button>i:first-child{width:34px;height:34px;border-radius:6px;background:#eef2ff;color:var(--primary);display:grid;place-items:center}.quick-actions button>i:last-child{color:#a7afbd;font-size:11px}.quick-actions strong,.quick-actions small{display:block}.quick-actions strong{font-size:13px;margin-bottom:4px}.quick-actions small{font-size:11px;color:var(--muted)}.steps{list-style:none;padding:14px 21px 17px;margin:0}.steps li{display:flex;gap:12px;position:relative;padding:7px 0 15px}.steps li:not(:last-child):before{content:"";position:absolute;left:13px;top:34px;bottom:0;border-left:1px dashed #cdd3dd}.steps li>span{width:27px;height:27px;border-radius:50%;background:#eef2ff;color:var(--primary);display:grid;place-items:center;font-size:11px;font-weight:700;z-index:1}.steps strong,.steps small{display:block}.steps strong{font-size:12px;margin:1px 0 4px}.steps small{font-size:10px;color:var(--muted)}

.table-panel{overflow:hidden}.table-toolbar{padding:16px 18px;display:flex;justify-content:space-between;align-items:center;gap:12px;border-bottom:1px solid var(--border)}.toolbar-actions,.row-actions{display:flex;align-items:center;gap:8px}.toolbar-actions{flex-wrap:wrap;justify-content:flex-end}.toolbar-select{height:38px;min-width:150px;border:1px solid var(--border);border-radius:5px;background:#fff;padding:0 10px;color:#344054;outline:0}.toolbar-select:focus{border-color:var(--primary);box-shadow:0 0 0 3px #4361ee13}.filter-input{height:38px;width:310px;border:1px solid var(--border);border-radius:5px;display:flex;align-items:center;padding:0 12px}.filter-input i{font-size:12px;color:#9ca3af}.filter-input input{border:0;outline:0;flex:1;padding-left:9px;font-size:13px}.table-wrap{width:100%;overflow:auto}table{border-collapse:collapse;width:100%;font-size:13px}th,td{text-align:left;padding:14px 18px;border-bottom:1px solid #edf0f3;white-space:nowrap}th{font-size:11px;color:#667085;background:#fafbfc;font-weight:700;letter-spacing:.02em}tbody tr:hover{background:#fafcff}tbody tr:last-child td{border-bottom:0}.check-column{width:44px;padding-right:0}.phone{font-family:Consolas,monospace;color:#344054;font-weight:600}.status{display:inline-block;border-radius:12px;padding:4px 9px;font-size:11px;background:#eef2f6;color:#475467}.status-new{background:#eff6ff;color:#2563eb}.status-queued,.status-pending,.status-claimed{background:#fff7dc;color:#b45309}.status-dialing{background:#e0e7ff;color:#4f46e5}.status-connected{background:#dcfce7;color:#15803d}.status-called,.status-completed{background:#ecfdf3;color:#15803d}.status-call_failed,.status-failed{background:#fee2e2;color:#b91c1c}.call-btn{height:31px;border:0;border-radius:4px;background:var(--primary);color:#fff;padding:0 12px;font-size:12px;cursor:pointer}.call-btn:disabled{background:#cbd1dc;cursor:not-allowed}.assignee{height:31px;border:1px solid var(--border);border-radius:4px;background:#fff;padding:0 8px;font-size:12px}.mini-button{height:31px;padding:0 10px}.danger-button{color:var(--red);border-color:#fecaca}.danger-button:hover{color:#b91c1c;border-color:#f87171;background:#fff7f7}.danger-button:disabled{color:#aeb4bf;border-color:var(--border);background:#f5f6f8;cursor:not-allowed}

.two-column{display:grid;grid-template-columns:1fr 1fr;gap:20px}.form-panel form:not(.form-grid),.form-panel>.seat-checks{padding:20px}.upload-box{height:170px;border:1px dashed #aeb8c8;border-radius:7px;background:#fafbfc;display:flex;flex-direction:column;align-items:center;justify-content:center;cursor:pointer;margin-bottom:16px}.upload-box:hover{border-color:var(--primary);background:#f6f8ff}.upload-box i{font-size:30px;color:var(--primary);margin-bottom:11px}.upload-box strong{font-size:14px}.upload-box span{font-size:11px;color:var(--muted);margin-top:6px}.upload-box input{display:none}.seat-checks{min-height:170px;display:grid;grid-template-columns:1fr 1fr;align-content:start;gap:9px}.seat-checks label{margin:0;padding:11px;border:1px solid var(--border);border-radius:5px;font-size:12px;color:#475467;cursor:pointer}.seat-checks label:has(input:checked){border-color:var(--primary);background:#f5f7ff;color:var(--primary)}.seat-checks input{margin-right:7px}.distribute{margin:0 20px 20px;width:calc(100% - 40px)}.narrow-panel{max-width:760px}.form-grid{padding:22px;display:grid;grid-template-columns:repeat(3,1fr);gap:15px;align-items:end}.form-grid label{font-size:12px;color:#4b5563;font-weight:600}.form-grid input{width:100%;height:39px;margin-top:7px;border:1px solid var(--border);border-radius:5px;padding:0 11px;outline:0}.form-grid input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #4361ee13}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.setting-card{padding:24px;display:flex;gap:18px}.setting-card>i{width:48px;height:48px;border-radius:7px;background:#eef2ff;color:var(--primary);display:grid;place-items:center;font-size:20px}.setting-card h3{font-size:15px;margin:2px 0 7px}.setting-card p{font-size:12px;line-height:1.7;color:var(--muted);margin:0 0 14px}.setting-status{font-size:12px;color:var(--green);font-weight:600}
.record-preview{display:block;max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#475467}.audio-badge{display:inline-flex;align-items:center;gap:6px;color:var(--green);font-size:12px;font-weight:600}.audio-empty{color:#98a2b3;font-size:12px}.record-button{white-space:nowrap}.modal{position:fixed;inset:0;z-index:100;display:grid;place-items:center;padding:20px}.modal-backdrop{position:absolute;inset:0;background:#11182799}.modal-card{position:relative;width:min(620px,100%);max-height:calc(100vh - 40px);overflow:auto;background:#fff;border-radius:8px;box-shadow:0 24px 70px #11182755}.contact-modal-card{width:min(520px,100%)}.modal-heading{padding:19px 22px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.modal-heading h3{font-size:17px;margin:0 0 4px}.modal-heading p{font-size:12px;color:var(--muted);margin:0}.record-form{padding:22px}.record-form>label{display:block;font-size:12px;font-weight:600;color:#475467;margin-bottom:18px}.record-form textarea,.record-form input[type=file],.record-form input[type=text],.record-form input:not([type]){display:block;width:100%;margin-top:8px;border:1px solid var(--border);border-radius:5px;background:#fff;padding:11px;outline:0}.record-form textarea{resize:vertical;line-height:1.6}.record-form textarea:focus,.record-form input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #4361ee13}.record-form label small{display:block;margin-top:6px;color:var(--muted);font-weight:400}.existing-audio{border:1px solid var(--border);background:#f8fafc;border-radius:6px;padding:13px;margin-bottom:18px}.existing-audio>div{display:flex;align-items:center;gap:8px;font-size:12px;color:#475467;margin-bottom:11px}.existing-audio>div i{color:var(--primary)}.existing-audio audio{width:100%;height:42px;margin-top:11px}.modal-actions{display:flex;justify-content:flex-end;gap:10px;padding-top:3px}
.call-filters{padding:16px 18px;border-bottom:1px solid var(--border);display:grid;grid-template-columns:minmax(180px,1.4fr) repeat(4,minmax(130px,1fr)) auto;gap:12px;align-items:end}.filter-field label{display:block;font-size:11px;font-weight:600;color:#667085;margin-bottom:6px}.filter-field input,.filter-field select{width:100%;height:38px;border:1px solid var(--border);border-radius:5px;background:#fff;padding:0 10px;color:#344054;outline:0}.filter-field input:focus,.filter-field select:focus{border-color:var(--primary);box-shadow:0 0 0 3px #4361ee13}.filter-buttons{display:flex;gap:8px}.pagination{min-height:62px;padding:12px 18px;border-top:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;color:var(--muted);font-size:12px}.pagination>div{display:flex;align-items:center;gap:12px}.pagination .btn{height:34px}.pagination button:disabled{opacity:.5;cursor:not-allowed}
.agent-list-panel{margin-top:20px;max-width:920px}.status-active{background:#dcfce7;color:#15803d}.status-inactive{background:#f2f4f7;color:#667085}.record-form>label.switch-line{display:flex;align-items:center;gap:8px;font-size:13px}.switch-line input{width:16px;height:16px}

@media(max-width:1100px){.stats-grid{grid-template-columns:1fr 1fr}.top-search{display:none}.dashboard-grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr 1fr}.form-grid .btn{grid-column:1/-1}.two-column{grid-template-columns:1fr}}
@media(max-width:760px){.app-shell{display:block}.sidebar{position:fixed;left:-250px;width:240px;transition:left .2s}.sidebar.open{left:0;box-shadow:10px 0 35px #0004}.mobile-only{display:block}.topbar{padding:0 14px}.topbar-left p,.download-button,.user-badge div{display:none}.content{padding:19px 14px}.stats-grid{grid-template-columns:1fr 1fr;gap:10px}.stat-card{padding:15px}.stat-card small{display:none}.stat-card strong{font-size:22px}.stat-icon{width:40px;height:40px}.page-heading{align-items:flex-start;gap:12px}.page-heading h1{font-size:19px}.page-heading>.btn{white-space:nowrap}.settings-grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.filter-input{width:100%}.table-toolbar{gap:8px}.login-page{background:#f4f6f9}.login-panel{width:calc(100% - 28px);padding:30px 24px}.seat-checks{grid-template-columns:1fr}}
@media(max-width:1100px){.call-filters{grid-template-columns:repeat(3,minmax(150px,1fr))}.filter-buttons{align-self:end}}
@media(max-width:760px){.call-filters{grid-template-columns:1fr 1fr}.filter-buttons{grid-column:1/-1}.pagination{align-items:flex-start;gap:10px;flex-direction:column}.pagination>div{width:100%;justify-content:space-between}}
@media(max-width:760px){.table-toolbar{align-items:stretch;flex-direction:column}.toolbar-actions{justify-content:flex-start}.toolbar-select{flex:1}.toolbar-actions .btn{flex:1}.filter-input{width:100%}}
.record-form select{display:block;width:100%;margin-top:8px;border:1px solid var(--border);border-radius:5px;background:#fff;padding:11px;outline:0}.record-form select:focus{border-color:var(--primary);box-shadow:0 0 0 3px #4361ee13}